All-in-one customer feedback platform for Ecommerce

Automatically collect business and product reviews. Use widgets to showcase reviews on your website. Measure customer loyalty with Net Promoter Score (NPS) surveys.

(No credit card required)

Business Reviews

Having lots of positive and up to date business reviews will significantly help your business grow. Use Kundello to automatically grow Google, Facebook, and Kundello 1st party reviews, and build a stronger brand.

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Product Reviews

Automatically collect product reviews from your customers, and add them to your product pages. Product reviews will give your customers the confidence to click on "Buy Now."

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Net Promoter Score (NPS)

Knowing how your customers feel about your business is priceless. Use Kundello to automatically send NPS surveys to your customers and quickly learn if they will recommend your business to their friends and family or not.

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Customer Questions & Answers

Allow customers to ask pre-purchase questions about the product they are interested in. Your team can then provide quick, helpful and reliable answers.

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Google and Facebook Integration

  • Connect your Google My Business account with Kundello to automatically import Google reviews to your website and reply to Google reviews directly from the Kundello dashboard
  • Connect your Facebook account with Kundello to automatically import Facebook recommendations to your website, and also to share the best reviews to your Facebook page (automatically or manually)

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Display reviews on your website with on-site marketing widgets

  • Add social proof to your site instantly
  • Showcase Google, Facebook and Kundello reviews in one place
  • Build trust and make a great first impression
  • Customize widgets to suit your website

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Collect customer photos in reviews

Allow customers to submit photos with their reviews (*Kundello business and product reviews). With our easy photo moderation, you'll have complete control over which photos are displayed and which photos are not. Review photos will help you:

  • Increase buyer confidence
  • Create a personal connection
  • Decrease buyer hesitation

Automate the process via API

Connect to Kundello via API to fully automate customer feedback. Increase review numbers and measure customer loyalty in a more predictable and scalable way without spending more time and money doing it.

  • Automatically collect reviews and add them to website or product pages.
  • Automatically send Net Promoter Score (NPS) surveys

Or send review requests and NPS surveys manually

  • Perfect for targeting a specific customer or a group of customers
  • Excellent for when the transaction doesn't happen on your website
  • Great for just getting started

All the features you need

Works on any website

Just add a couple of snippets of code to your HTML (WordPress, Shopify, Joomla, Straight HTML)

Business & Product Reviews

Easily get more Business and Product Reviews to build your social proof.

Net Promoter Score (NPS)

Measure customer loyalty and happiness with NPS surveys to grow your business.

Smart Review & NPS invites

Send Review requests and NPS surveys automatically, or manually with just a click of a button.

Automatic reminders

Even happy customers will put it off. But with automatic reminders, at least they won’t forget.

Mobile optimized

All Review requests and NPS surveys are mobile-ready. So customers get a great experience on any device.

Review Widgets

Showcase reviews on your website. Easily customise widget appearance with the WYSIWYG editor.

Photos in reviews

Customers can upload photos with their review, to better tell the story.

Integrations

Connect your Google and Facebook accounts to automatically import and share reviews with your followers.

All Reviews in one place

Showcase Google, Facebook and Kundello reviews in one place. Impress shoppers!

Respond to reviews

Show you’re dedicated to customer service by replying to your reviews.

Analytics dashboard

Measure your performance with easy-to-understand, smart analytics.