Collect Reviews & Customer Feedback
Kundello helps Ecommerce stores automate reviews & customer feedback to increase social proof, grow sales and understand customers better.
No credit card required!
What you can do with Kundello
Kundello gives you all the essential tools to help you automate and get better customer feedback daily.
COLLECT
Business Reviews
Use Kundello to automatically grow Google, Facebook, and Kundello 1st party reviews. Having lots of new and positive reviews will help you build a stronger brand and grow your business.
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COLLECT
Product Reviews
Automatically collect product reviews from your customers, and add them to the product pages. Product reviews will give your customers the confidence to click on "Buy Now."
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MEASURE CUSTOMER LOYALTY
Net Promoter Score (NPS)
Knowing how your customers feel about your business is priceless. Use Kundello to automatically send NPS surveys to your customers and quickly learn if they will recommend your business to their friends and family.
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HELP CUSTOMERS
Customer Questions & Answers
Allow customers to ask pre-purchase questions about the product they are interested in. Your team can then provide quick, helpful and reliable answers.
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INTEGRATE
Google and Facebook Integration
- Connect your Google My Business account with Kundello to automatically import Google reviews to your website and reply to Google reviews directly from the Kundello dashboard
- Connect your Facebook account with Kundello to automatically import Facebook recommendations to your website, and also to share the best reviews to your Facebook page (automatically or manually)
LOOK SMART
Send smart review requests to your customers
Kundello review requests look professional and make it easy for your customer to leave a review. They can do it within seconds.
SHOWCASE
Display reviews on your website with on-site marketing widgets
- Add social proof to your site instantly
- Showcase Google, Facebook and Kundello reviews in one place
- Build trust and make a great first impression
- Customize widgets to suit your website
PROOF
Collect customer photos in reviews
Allow customers to submit photos with their reviews (*Kundello business and product reviews). With our easy photo moderation, you'll have complete control over which photos are displayed and which photos are not. Review photos will help you:
- Increase buyer confidence
- Create a personal connection
- Decrease buyer hesitation
AUTOMATE
Automate the process via RESTful API
Connect to Kundello via RESTful API to fully automate customer feedback. Increase review numbers and measure customer loyalty in a more predictable and scalable way without spending more time and money doing it.
- Automatically collect reviews and add them to website or product pages.
- Automatically send Net Promoter Score (NPS) surveys
TARGET
Send review requests and NPS surveys manually
- Perfect for targeting a specific customer or a group of customers
- Excellent for when the transaction doesn't happen on your website
- Great for just getting started
Kundello is an essential tool for us. It helps us collect customer feedback after they make a purchase on our website. It's an absolute must-have for any Ecommerce business.