Meet Kundello
Kundello is a customer feedback software built to help Ecommerce brands automatically collect business and product reviews and measure customer loyalty using Net Promoter Score (NPS).
(No credit card required)
Easy to use and loaded with essential features
Business Reviews
Use Kundello to automatically grow Google, Facebook, and Kundello 1st party reviews. Having lots of new and positive reviews will help you build a stronger brand and grow your business.
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Product Reviews
Automatically collect product reviews from your customers, and add them to the product pages. Product reviews will give your customers the confidence to click on "Buy Now."
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Net Promoter Score (NPS)
Knowing how your customers feel about your business is priceless. Use Kundello to automatically send NPS surveys to your customers and quickly learn if they will recommend your business to their friends and family.
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Customer Questions & Answers
Allow customers to ask pre-purchase questions about the product they are interested in. Your team can then provide quick, helpful and reliable answers.
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Google and Facebook Integration
- Connect your Google My Business account with Kundello to automatically import Google reviews to your website and reply to Google reviews directly from the Kundello dashboard
- Connect your Facebook account with Kundello to automatically import Facebook recommendations to your website, and also to share the best reviews to your Facebook page (automatically or manually)
Send smart review requests to your customers
Kundello review requests look professional and make it easy for your customer to leave a review. They can do it within seconds.
Display reviews on your website with on-site marketing widgets
- Add social proof to your site instantly
- Showcase Google, Facebook and Kundello reviews in one place
- Build trust and make a great first impression
- Customize widgets to suit your website
Collect customer photos in reviews
Allow customers to submit photos with their reviews (*Kundello business and product reviews). With our easy photo moderation, you'll have complete control over which photos are displayed and which photos are not. Review photos will help you:
- Increase buyer confidence
- Create a personal connection
- Decrease buyer hesitation
Automate the process via API
Connect to Kundello via API to fully automate customer feedback. Increase review numbers and measure customer loyalty in a more predictable and scalable way without spending more time and money doing it.
- Automatically collect reviews and add them to website or product pages.
- Automatically send Net Promoter Score (NPS) surveys
Or send review requests and NPS surveys manually
- Perfect for targeting a specific customer or a group of customers
- Excellent for when the transaction doesn't happen on your website
- Great for just getting started
All the features you need
Works on any website
Just add a couple of snippets of code to your HTML (WordPress, Shopify, Joomla, Straight HTML)
Business & Product Reviews
Easily get more Business and Product Reviews to build your social proof.
Net Promoter Score (NPS)
Measure customer loyalty and happiness with NPS surveys to grow your business.
Smart Review & NPS invites
Send Review requests and NPS surveys automatically, or manually with just a click of a button.
Automatic reminders
Even happy customers will put it off. But with automatic reminders, at least they won’t forget.
Mobile optimized
All Review requests and NPS surveys are mobile-ready. So customers get a great experience on any device.
Review Widgets
Showcase reviews on your website. Easily customise widget appearance with the WYSIWYG editor.
Photos in reviews
Customers can upload photos with their review, to better tell the story.
Integrations
Connect your Google and Facebook accounts to automatically import and share reviews with your followers.
All Reviews in one place
Showcase Google, Facebook and Kundello reviews in one place. Impress shoppers!
Respond to reviews
Show you’re dedicated to customer service by replying to your reviews.
Analytics dashboard
Measure your performance with easy-to-understand, smart analytics.