Manage Reviews

Kundelo helps you efficiently manage customer reviews and their photos, with an advanced set of tools for easy review moderation and content management.

Review Dashboard

Review dashboard gives you a complete overview of all your Kundello, Google and Facebook reviews, including quick statistics, in live mode.

You can effortlessly moderate and manage reviews from here, including share reviews on your Facebook page and reply to your Google reviews directly from your Kundello interface.

* Your Facebook and Google accounts need to be connected with Kundello for this to work.

Review Auto Publish

New reviews will be automatically published to your site, your business profile page on our website, and any social media platform that you have connected (if you have enabled auto-publishing for social media).

Respond to Reviews

Engage with your customers by publicly responding to their reviews or comments.

When you take the opportunity to thank them for reviewing your business or address any issues that they might have, you'll be perceived as a customer-focused business.

Photo Management

Get a real-time overview, and easy moderation, of all your customer photos in one place. Publish or Unpublish pictures or post* them to Facebook with one click (*Facebook photo posting is coming soon).

Automatic Thank You Email with Coupon

Automatically send a "Thank You" email to every customer who leaves you a review.

"Thank You" email has customizable text; it contains your logo and can be sent "with or without" a Coupon Code (coupons are a great way to reward your customers, increase their satisfaction levels, and promote repeat business).

Review Tracking

Would you like to know what happens after you send a review request or reminder to your customers?

With Kundello you can:

  • See when the review request, reminder or thank you email was sent and opened by your customer (time and date recorded)
  • See who left you a review and who ignored you
  • Stop or Block review request from being sent to a specific customer (automatic review request only)

Review Notifications

We will keep you well-informed!

Every time you receive a new review or a review comment, Kundello will send you an email notification.

Smart Analytics

The central dashboard has all the important statistics about your business and product reviews, so you'll be able to monitor and analyze your review performance in real-time.

Flag Reviews

If you have received a Kundello review and you believe that this review is fake or untrue, just flag the review, leave us a detailed explanation of why you think it's false or fake and will investigate it for you. If the review is proven to be fake or untrue, Kundello will be happy to remove it for you.

PLEASE NOTE: We at Kundello can ONLY remove Kundello reviews. If you wish to remove Google, Facebook, Yelp, and other reviews you might have, you will need to contact Google, Facebook, and all those other review platforms and ask them to remove that review for you because we at Kundello cannot remove those reviews for you.