About Kundello

We help businesses of every size automate customer feedback.

Our Company

As the competition grows by the minute, understanding how customers feel about your business, and building strong customer relationships, is more important today than ever. Businesses that understand this will ultimately be the winners. That's why we have created Kundello, a customer feedback platform that gives you tools to build better customer relationships, achieve your goals faster, and grow your business further.

Our Platform

We build a software platform that is easy to use, modern, has great functionality, fully customizable, and very importantly - affordable. It will help your team collect customer feedback at scale without spending more time and money doing it. We constantly work on improving our platform and bringing more features. We are in it for the long haul.

Our Values

Our mission is to help businesses of all sizes build better customer experiences through the power of customer feedback.

  • We're focused on customer success
  • We're open, honest and trustworthy
  • We love building a great product
  • We are passionate about what we do
  • We are team players

Our Experience

Over the past 20+ years, our team has gained extensive experience in various industries, including:

  • B2B and B2C solutions
  • E-commerce
  • Retail
  • Real Estate
  • Fitness
  • Hairdressing
  • Hospitality and more

During this time, we have witnessed at various levels how much influence customer feedback has on the growth of a business. It can make or break a business. That's why we exist, to help you make it.

Our Name

Kundello (kund/ello)
Kundello is a fusion of two words: Kund or Kunde, which means "customer" in Swedish, Danish, German, and Norwegian, and "Hello."
Nick Nikolic, the Kundello founder, created the name. The inspiration came from believing that when you email your customer unexpectedly, asking them to provide feedback about your business, you are also, in a way, saying "hello" to them. So he took two words, Kunde and Hello, married them together, and our version of "Hello Customer" was born.